Ecommerce AI Chatbot: How to Automate Returns, Refunds and Support
Online shoppers don’t wait anymore. If a customer can’t check a return window, track a refund, or get a straight answer in seconds, they leave — and they often don’t come back. That’s the pressure behind one of the fastest-growing tools in online retail: the ecommerce AI chatbot. According to the National Retail Federation’s 2025…